The LifeConnect Experience

LifeConnect provides highly trained and accredited clinical psychologists, general psychologists and psychotherapists.

Sessions for individuals are for 50 minutes.
Relationship counselling and family therapy are usually 80 minutes.

Phone or Skype counselling sessions, now called etherapy sessions, are also available for clients located in remote places or when travelling.

If you have been referred by your General Medical Practitioner, Psychiatrist or Paediatrician, you just need to phone or email to book your first 50 minute session. If you have not a medical referral we allow 1 hour 20 minutes for the initial session, the first 30 minutes is without charge.

Sometimes people are unsure of what approach they need. The first half an hour discussion at LifeConnect is an opportunity to address this question.

We aim to find the best approach and practitioner to suit the individual’s needs.
There is no charge for this initial 30 minute discussion if you do not have a Medicare referral.




Frequently Asked Questions

Q. How do I book my first appointment?

A. Please call (02) 9922 6699 to make a time to come and see a clinical psychologist or psychotherapist. You can also email us at or use the HealthKit booking system.


Q. How do I find you?

A. The LifeConnect practice is located on 243 Miller Street, North Sydney. This is opposite the North Sydney Council Building and it is just 10 minutes’ walk from the North Sydney train station. A map is located on the Contact us page.


Q. Do I need a doctor’s referral?

A. No. You can just call us or walk in and make an appointment. If you have a medical referral from your general practitioner, you will be eligible for a Medicare rebate for a limited number of sessions. If you are interested in making a claim under Medicare, you will need to ask your doctor about the Mental Health Care Plan.


Q. Can I claim Medicare at LifeConnect?

A. Yes. If you have a referral from your doctor, we can process your Medicare rebate at the time of payment at LifeConnect. Medicare does not cover some types of therapy such as relationship counselling or family therapy. For more information about Medicare rebates for psychological services please visit the Australian Psychological Society's Medicare rebate information page.


Q. Are LifeConnect practitioners registered with insurance agencies?

A. Yes. LifeConnect therapists are registered with several insurance agencies but please check with your health insurance company first.


Q. What are your fees?

A. Our fees are based on the Australian Psychological Society recommended fees which is currently $252 for 46-60 minute consultation as at 30 June 2019. There is a CPI annual increase. Individual fees depend on the practitioner and the service you require. Currently Directors fees are $380,  Clinical Psychologist $225 and Intern $$50 each per session. Concessions are available in circumstances of hardship such as unemployment.  All fees are disclosed and discussed before consultations commence.